554.014 (16W) English I: Social English and Presentations d
Overview
- Lecturer
- Course title german English I: Social English and Presentations d
- Type Course (continuous assessment course )
- Hours per Week 2.0
- ECTS credits 2.0
- Registrations 21 (20 max.)
- Organisational unit
- Language of instruction English
- possible language(s) of the assessment English
- Course begins on 14.10.2016
- eLearning Go to Moodle course
Time and place
Course Information
Intended learning outcomes
In this foundation course students complete approx. 30 hours of interactive training in English to build up confidence and fluency in using English for business purposes. Written tasks train the basics of reader-friendly communicative business writing. By focussing on the thematic area Carinthia/Carinthian businesses English will be brought "close to home", trained as a global lingua franca for dealing with local and international concerns.
Targeted learning outcomes include:
1. Grounding in effective persuasive presentation skills - able to hold a short, effective, well-structured business presentation
2. Ability to make effective results-orientated phone calls for business
3. Ability to write short, focussed, well-structured business emails to handle routine business situations and problem situations
4. Training in using English for relationship and rapport building, social skills.
Teaching methodology including the use of eLearning tools
- Communicative interactive methodology (pair and group work)
- Presentations training - 5 mini presentations with varying training focus, i.e. delivery, structure, rhetoric, audience contact, visual support
- Process writing training - feedback loop and editing stages
- Short teacher and other inputs combined with communicative student tasks
- Pair work phoning practice
- Peer and teacher feedback
- Individual diagnostics of grammar problems, focussed work on selected topics with elearning support
- Monolingual vocabulary training in relevant fields of business and legala English with elearning training tasks
Course content
Presenting skills; business emails; telephone calls for business; social English:
- Presentation skills- delivery, structure, rhetoric, visual support, audience contact, pronunciation
- Communicative writing for business especially e-mails, e.g. inquiries, offers, making arrangements, applications, troubleshooting
- Telephoning - information exchange, inquiries, sales calls, calls to deal with problems
- Social English - small talk, general and personal topics, conversation
- Handing numbers in English, stastical information, price information
- Business and tourism sectors in Carinthia
- (Carinthian) companies and products - presenting and discussing companies - facts and figures, performance, products, revenues & profits, strategies for success, problems
- Carinthia as a visitor destination - selling Carinthia on the UK market
- Sales & selling
- Handling problems
- Using the internet as a resource / Reading current articles from business press
- Grammar review - selected topics, individual diagnostics
- Vocabulary building for business and legal English
Literature
- Course reader
- Selected texts from business press and internet inputs
- Own research
- "Presenting in English" (LTP Mark Powell)
Intended learning outcomes
At the end of this foundation course students should have completed approx. 30 hours of interactive training in English to help them build up confidence and fluency in using English in a business setting. Written tasks should provide training in the basics of reader-friendly communicative business writing. By focussing on the thematic area Carinthia/Carinthian businesses English will be brought "close to home" and trained as a global lingua franca for dealing with local concerns.
The main specific goals of the course include:
1. Effective, persuasive, audience-friendly presentation skills in English
2. Ability to hold cooperative, goal-oriented, communicatively effective business telephone calls
3. Ability to write clearly structured results-oriented business English emails
4. Ability to use English to build relationships and rapport.
Teaching methodology including the use of eLearning tools
- Communicative interactive methodology (pair and group work)
- Presentations training - 5 mini presentations with varying training focus, i.e. delivery, structure, rhetoric, audience contact, visual support
- Process writing training - feedback loop and editing stages
- Short teacher and other inputs combined with communicative student tasks
- Pair work phoning practice
- Peer and teacher feedback
- Individual diagnostics of grammar problems, focussed work on selected topics with elearning support
- Monolingual vocabulary training in relevant fields of business and legala English with elearning training tasks
Course content
Presenting skills; business emails; telephone calls for business; social English:
- Presentation skills- delivery, structure, rhetoric, visual support, audience contact, pronunciation
- Communicative writing for business especially e-mails, e.g. inquiries, offers, making arrangements, applications, troubleshooting
- Telephoning - information exchange, inquiries, sales calls, calls to deal with problems
- Social English - small talk, general and personal topics, conversation
- Handing numbers in English, stastical information, price information
- Business and tourism sectors in Carinthia
- (Carinthian) companies and products - presenting and discussing companies - facts and figures, performance, products, revenues & profits, strategies for success, problems
- Carinthia as a visitor destination - selling Carinthia on the UK market
- Sales & selling
- Handling problems
- Using the internet as a resource / Reading current articles from business press
- Grammar review - selected topics, individual diagnostics
- Vocabulary building for business and legal English
Literature
- Course reader
- Selected texts from business press and internet inputs
- Own research
- "Presenting in English" (LTP Mark Powell)
Examination information
Examination methodology
Presentation Test (25% of grade); Telephoning Test (15%); Written test - email inbox assignment (15%); Online monolingual vocabulary test (10%); 2 homework assignments (business emails) 15%); Class work and homework assignments (20%).
Examination topic(s)
i. 4-minute business presentation
ii. 8-minute sales call to set up a sales meeting (call held with instructor, student's own choice of company which they choose to represent)
iii. Inbox email test: 3 emails (chosen from 5 oder 6) on business topics, e.g. payment difficulties, mix-ups, applications, internship program (1 hour test, written on the computer)
iv. Online vocabulary test - 50 monolingual test items, e.g. definitions, prepositions, fixed phrases, word partnerships (see practice tests on Moodle)
Assessment criteria / Standards of assessment for examinations
ASSESSMENT CRITERIA
i. Presentation skills: 20% of total points awarded for each of the following respectively - delivery; structure and rhetoric; English skills (grammar, vocabulary, pronunciation, "ownership" of language used; visual support; audience contact
ii.Telephoning test: points scheme to assess each stage of the call, communicative effectiveness; English skills (grammar, vocabulary, pronunciation, fluency), implementation of principles of effective phoning
iii. Emails test: Results-oriented structure/organisation of email - presentation and organisation of key information; appropriate courteous tone and reader-friendly style for business emails; standard of language (grammar, vocabulary, appropriacy), use of six standard elements of business emails (subject line, appropriate address, signalling of email topic and purpose, main message, next steps, sign-off).
iv. Online vocabulary test - range and accuracy, spelling.
v. Class work and homework - points awarded for participation, not assessed for accuracy
Grading scheme
Grade / Grade grading schemePosition in the curriculum
- Bachelor's degree programme Applied Business Administration
(SKZ: 518, Version: 14W.3)
-
Subject: Business Language in Context
(Compulsory subject)
-
§9(1) English I: Social English and Presentations (
2.0h KS / 2.0 ECTS)
- 554.014 English I: Social English and Presentations d (2.0h KS / 2.0 ECTS)
-
§9(1) English I: Social English and Presentations (
2.0h KS / 2.0 ECTS)
-
Subject: Business Language in Context
(Compulsory subject)
- Bachelor's degree programme Applied Business Administration
(SKZ: 518, Version: 12W.1)
-
Subject: Business Language in Context
(Compulsory subject)
-
English I: Social English and Presentations (
2.0h KS / 2.0 ECTS)
- 554.014 English I: Social English and Presentations d (2.0h KS / 2.0 ECTS) Absolvierung im 2. Semester empfohlen
-
English I: Social English and Presentations (
2.0h KS / 2.0 ECTS)
-
Subject: Business Language in Context
(Compulsory subject)
- Bachelor's degree programme Information Management
(SKZ: 522, Version: 12W.1)
-
Subject: Englische Wirtschafts- und Technikkommunikation
(Compulsory elective)
-
4.1.1 Englische Wirtschafts- und Technikkommunikation (
0.0h XX / 8.0 ECTS)
- 554.014 English I: Social English and Presentations d (2.0h KS / 2.0 ECTS)
-
4.1.1 Englische Wirtschafts- und Technikkommunikation (
0.0h XX / 8.0 ECTS)
-
Subject: Englische Wirtschafts- und Technikkommunikation
(Compulsory elective)
Equivalent courses for counting the examination attempts
-
Wintersemester 2020/21
- 554.014 KS English I: Social English and Presentations d (2.0h / 2.0ECTS)
-
Wintersemester 2019/20
- 554.014 KS English I: Social English and Presentations d (2.0h / 2.0ECTS)
- Wintersemester 2018/19
- Sommersemester 2018
- Wintersemester 2017/18
- Sommersemester 2017
- Wintersemester 2016/17
- Sommersemester 2016
- Wintersemester 2015/16
- Sommersemester 2015
- Wintersemester 2014/15
- Sommersemester 2014
- Wintersemester 2013/14
- Sommersemester 2013