International Mass Customization Meeting (IMCM'06) & International Conference on Economic, Technical and Organisational Aspects of Product Configuration Systems (PETO’06)
The general objective of IMCM’06 is to discuss the new advances achieved in the fields of customer interaction and integration, which are of particular importance in order to ensure a successful implementation of mass customization. In fact, the scope of customer interaction and integration goes beyond the fulfillment of individual customer requirements within a given mass customization framework. Indeed, customer input should be exploited in order to support critical decisions concerning the design and adaptation of future frameworks. Thus the goal-oriented use of customer knowledge makes it possible for companies to continuously align their capabilities with changing customer requirements. The achievement of these goals calls for a joint effort of various fields including Marketing, Psychology, Engineering, Logistics (especially if customers should be involved in the manufacturing processes), and Information Technology. Consequently, IMCM’06 is seeking for best practices and original research papers in these areas, which address the problem of tight customer interaction and integration in mass customization.
Research related to product configuration systems has gained an increasing importance with the emergence of the mass customization paradigm. The benefits of such software systems for the automation of order fulfillment are well-known. However, building and implementing them still remain a challenging task. In fact, not only technological but also economical and organizational aspects are of high relevance in order for companies to put successfully these systems into practice. Toward this aim, many important factors should be taken into account. For instance, product assortments should be evaluated according to their readiness for configuration. The result of such assessment may be the redesign of product architectures so as to enable the creation of variety through modularity. Business processes should also be analyzed and reengineered, especially those that will be supported by the configuration system. The modeling techniques, which come into play after product and process redesign aim to adequately represent the components and to ascertain the optimal logic enabling the inference of consistent product variants. Furthermore, it is important that the organization is adapted in a suitable manner so as to reap the benefits of these software systems. It is within the scope of these fields that PETO’06 looks for original papers from academia and industry in order to drive forward the research on product configuration systems from different perspectives.
Customer Integration, Customer Interaction, Mass customization
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