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Project: Patient 2.0 - Physician Rating Websites...

Master data

German

Title:	Patient 2.0 - Physician Rating Websites (Arztbewertungsportale)
Description:	Der Health-Bereich hat eine hohe gesellschaftliche Bedeutung, die aufgrund der demographischen Entwicklung noch zunehmen wird. Neue Informations- und Kommunikationstechnologien haben erheblichen Einflussauf den Health-Bereich, z.B. indem Patienten einen viel umfangreicheren Zugangzu gesundheitsbezogenen Informationen haben. Gesundheit etwa gehört zu denThemen, die am häufigsten im Internet recherchiert werden. In den vergangenenJahren sind Arztbewertungsportale im Internet entstanden, die es PatientInnen ermöglichen, Ärzte und Ärztinnen zu bewerten. Diese Bewertungen stehen dann allen Informationssuchenden zur Verfügung. Aus anderen Bereichen, vor allem aus Hotel- und Onlinehändlerbewertungen wissen wir, dass solchen Bewertungen und Erfahrungen von „Gleichgesinnten“ (also anderen PatientInnen) eine hoheBedeutung für Entscheidungen zukommt. Deshalb ist es wichtig, diese Arztbewertungsportale und deren Nutzung und NutzerInnen näher zu untersuchen.
Keywords:	Arztbewertungsportale, Patientenzufriedenheit, Physician Rating Websites, PRWs

Short title:	Patient 2.0 - Physician Rating Websites
Period:	20.05.2014 - 31.12.2023
Contact e-mail:	sonja.bidmon@aau.at
Homepage:	http://www.aau.at/mim

Employees

Role

Time period

(internal)

Project leader
Applicant

20.05.2014 - 31.12.2023
20.05.2014 - 31.12.2023

(internal)

Manager
Project leader

20.05.2014 - 31.12.2023
20.05.2014 - 31.12.2023

(internal)

Research staff
PhD student

20.05.2014 - 31.12.2022
20.05.2014 - 31.12.2022

Assignment

Organisational unit

Fakultät für Wirtschafts- und Rechtswissenschaften
Institut für Unternehmensführung

Categorisation

Project type	Research funding (on request / by call for proposals)
Funding type	§27
Research type	Applied research
Subject areas	502 - Economics
Research Cluster	Entrepreneurship
Gender aspects	30%
Project focus	Science to Science (Quality indicator: I) Classification raster of the assigned organisational units: Abteilung für Marketing und Internationales Management
working groups	No working group selected

Funding

Funding program

Cooperations

Organisation

Address

Nordwestring 101
DE - 90419 Nürnberg

Leipziger Straße 124
DE - 10117 Berlin

Schloßplatz 4
DE - 91054 Erlangen

Platz der Göttinger Sieben 3 (Oeconomicum)
DE - 37073 Göttingen

Research activities

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Projects	No related projects
Publications	What Explains Usage of Mobile Physician-Rating Apps? Results From a Web-Based Questionnaire What Explains Usage of Mobile Physician-Rating Apps? Results From a Web-Based Questionnaire (2014) S. Bidmon, R. Terlutter, J. Röttl Journal of Medical Internet Research No Publisher selected to publication Who Uses Physician-Rating Websites? Differences in Sociodemographic Variables, Psychographic Variables, and Health Status of Users and Nonusers of Physician-Rating Websites Who Uses Physician-Rating Websites? Differences in Sociodemographic Variables, Psychographic Variables, and Health Status of Users and Nonusers of Physician-Rating Websites (2014) R. Terlutter, S. Bidmon, J. Röttl Journal of Medical Internet Research No Publisher selected to publication A gender perspective on physician-rating websites (PRWS): Results from a web-based survey A gender perspective on physician-rating websites (PRWS): Results from a web-based survey (2016) S. Bidmon, J. Röttl, R. Terlutter Proceedings of the 15th International Conference on Research in Advertising (ICORIA) No Publisher selected to publication What Predicts Patients’ Willingness to Undergo Online Treatment and Pay for Online Treatment? Results from a Web-Based Survey to Investigate the Changing Patient-Physician Relationship What Predicts Patients’ Willingness to Undergo Online Treatment and Pay for Online Treatment? Results from a Web-Based Survey to Investigate the Changing Patient-Physician Relationship (2016) J. Röttl, S. Bidmon, R. Terlutter Journal of Medical Internet Research No Publisher selected to publication Patient satisfaction with the primary care physician and usage of physician rating websites: how do they relate to each other? Patient satisfaction with the primary care physician and usage of physician rating websites: how do they relate to each other? (2019) S. Bidmon Advances in Advertising Research (Vol. X) No Publisher selected to publication Awareness of and interaction with physician rating websites Awareness of and interaction with physician rating websites (2022) B. Guetz, S. Bidmon PLOS ONE No Publisher selected to publication Authors’ Reply to: Is a Ratio Scale Assumption for Physician Ratings Justified? Comment on “What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data” Authors’ Reply to: Is a Ratio Scale Assumption for Physician Ratings Justified? Comment on “What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data” (2020) S. Bidmon, O. Elshiewy, R. Terlutter, Y. Boztug Journal of Medical Internet Research No Publisher selected to publication What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data (2020) S. Bidmon, O. Elshiewy, R. Terlutter, Y. Boztug Journal of Medical Internet Research No Publisher selected to publication Die Mediatisierung der Arzt-Patientenbeziehung Die Mediatisierung der Arzt-Patientenbeziehung (2019) S. Bidmon Proceedings of the 18th International Marketing Trends Conference (IMTC) 2019 No Publisher selected to publication Authors’ Reply: “The Problem of Investigating Causal Relationships Between Cognitive and Evaluative Variables” Authors’ Reply: “The Problem of Investigating Causal Relationships Between Cognitive and Evaluative Variables” (2023) B. Guetz, S. Bidmon Journal of Medical Internet Research No Publisher selected to publication The Impact of Social Influence on the Intention to Use Physician Rating Websites The Impact of Social Influence on the Intention to Use Physician Rating Websites (2022) B. Guetz, S. Bidmon Journal of Medical Internet Research No Publisher selected to publication Patient 2.0 - Usage of Physician-Rating Websites and the Role of Sociodemographic, Psychographic Variables and Health Status Patient 2.0 - Usage of Physician-Rating Websites and the Role of Sociodemographic, Psychographic Variables and Health Status (2013) J. Röttl, S. Bidmon, R. Terlutter, S. Meyer, N. Schell Medicine 2.0 - 6th World Congress on Social Media, Mobile Apps, Internet/Web 2.0, London, UK. No Publisher selected to publication
Events	Ärztliche Leistungen auf dem Prüfstand: Wie zufrieden bin ich als PatientIn? Ärztliche Leistungen auf dem Prüfstand: Wie zufrieden bin ich als PatientIn? S. Bidmon, A. Paggitz Klagenfurt am Wörthersee , Österreich on 13.04.2018 To event SPSS Praxistag im Rahmen der LV Marketing 2: Marktforschung WS 2016/17 SPSS Praxistag im Rahmen der LV Marketing 2: Marktforschung WS 2016/17 S. Bidmon Klagenfurt , Österreich on 11.01.2017 To event
Lectures	Das Drei-Faktoren-Modell der Kundenzufriedenheit bei der Bewertung von Arztbesuchen: Lineare und Nicht-lineare Effekte der wahrgenommenen Attributqualiät auf die Gesamtevaluierung Das Drei-Faktoren-Modell der Kundenzufriedenheit bei der Bewertung von Arztbesuchen: Lineare und Nicht-lineare Effekte der wahrgenommenen Attributqualiät auf die Gesamtevaluierung S. Bidmon Österreich since 23.09.2016 To Lecture A gender perspective on physician-rating websites (PRWS): Results from a web-based survey A gender perspective on physician-rating websites (PRWS): Results from a web-based survey S. Bidmon, J. Röttl, R. Terlutter Österreich since 02.07.2016 To Lecture Methoden-Brownbag-Vortrag: Patient 2.0 - What Predicts Usage of Physician-Rating Apps? Methoden-Brownbag-Vortrag: Patient 2.0 - What Predicts Usage of Physician-Rating Apps? S. Bidmon Österreich since 13.03.2014 To Lecture Understanding the determinants of adoption and intention to recommend physician rating websites Understanding the determinants of adoption and intention to recommend physician rating websites B. Guetz, S. Bidmon since 09.09.2022 To Lecture The influencing chain of physician rating website usage: a cross-sectional study in Austria The influencing chain of physician rating website usage: a cross-sectional study in Austria S. Bidmon, B. Guetz since 26.05.2022 To Lecture Awareness of and Interaction with Physician Rating Websites: A Cross-Sectional Study in Austria Awareness of and Interaction with Physician Rating Websites: A Cross-Sectional Study in Austria B. Guetz, S. Bidmon since 26.06.2021 To Lecture The Impact of Social Influence on the Intention to Use Physician Rating Websites - A Randomized Experiment The Impact of Social Influence on the Intention to Use Physician Rating Websites - A Randomized Experiment B. Guetz, S. Bidmon since 28.05.2021 To Lecture Antecedents and consequences of patient satisfaction: The case of the patient-physician relationship with the primary care physician Antecedents and consequences of patient satisfaction: The case of the patient-physician relationship with the primary care physician S. Bidmon, J. Röttl since 31.05.2018 To Lecture The mediatization of the patient-physician relationship: Results from an online survey on usage of physician (rating) websites from the patient’s perspective The mediatization of the patient-physician relationship: Results from an online survey on usage of physician (rating) websites from the patient’s perspective S. Bidmon since 18.01.2019 To Lecture The Credibility of Physician Rating Websites: A SystematicLiterature Review The Credibility of Physician Rating Websites: A SystematicLiterature Review B. Guetz, S. Bidmon since 29.06.2019 To Lecture Patient satisfaction with the primary care physician and usage of physician rating websites: how do they relate to each other? Patient satisfaction with the primary care physician and usage of physician rating websites: how do they relate to each other? S. Bidmon since 23.06.2018 To Lecture Ärztliche Leistungen auf dem Prüfstand: Wie zufrieden bin ich als PatientIn? Ärztliche Leistungen auf dem Prüfstand: Wie zufrieden bin ich als PatientIn? S. Bidmon, A. Paggitz, D. Weissitsch since 13.04.2018 To Lecture The mediatization of the patient-physician relationship from the patient’s perspective: Results from an online survey on the usage of physician (rating) websites in Austria The mediatization of the patient-physician relationship from the patient’s perspective: Results from an online survey on the usage of physician (rating) websites in Austria S. Bidmon, J. Röttl since 20.04.2018 To Lecture Using Physician Rating Websites to Identify What Patients Really Value in Physicians and What They Take for Granted Using Physician Rating Websites to Identify What Patients Really Value in Physicians and What They Take for Granted S. Bidmon since 28.06.2017 To Lecture Patient 2.0 - What Predicts Usage of Physician-Rating Apps? Patient 2.0 - What Predicts Usage of Physician-Rating Apps? S. Bidmon, R. Terlutter, J. Röttl, S. Meyer, N. Schell since 24.09.2013 To Lecture