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Project: CAWICOMS: Customer-Adaptive Web Interfa...

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Title:	CAWICOMS: Customer-Adaptive Web Interface for the Configuration of Products and Services with Multiple Suppliers
Description:	CAWICOMS aims at the next generation of electronic commerce (EC) solutions for customizable products and services. CAWICOMS is initiated by the need of key players of the European telecommunications industry to adopt web-based selling systems for their customizable products/services. Current technology is not adequate and must be improved in two ways: 1. Providing the product that yields the maximum customer satisfaction out of numerous possible product configurations is a key factor for economic success. The goal is to automate over the web the skills of experienced sales representatives who are able to adapt to the users needs and capabilities. 2. As suppliers themselves must use customizable products and services of their sub-supplier, the collaboration of distributed configurators is necessary. CAWICOMS will provide solutions for realizing next generation cooperative configurators on the basis of adaptable, personalized user-interaction.
Keywords:	Product and Service Configuration, Distributed Reasoning, Knowledge Acquisition and Maintenance, Personalisation

Title:	CAWICOMS: Customer-Adaptive Web Interface for the Configuration of Products and Services with Multiple Suppliers
Description:	CAWICOMS aims at the next generation of electronic commerce (EC) solutions for customizable products and services. CAWICOMS is initiated by the need of key players of the European telecommunications industry to adopt web-based selling systems for their customizable products/services. Current technology is not adequate and must be improved in two ways: 1. Providing the product that yields the maximum customer satisfaction out of numerous possible product configurations is a key factor for economic success. The goal is to automate over the web the skills of experienced sales representatives who are able to adapt to the users needs and capabilities. 2. As suppliers themselves must use customizable products and services of their sub-supplier, the collaboration of distributed configurators is necessary. CAWICOMS will provide solutions for realizing next generation cooperative configurators on the basis of adaptable, personalized user-interaction.
Keywords:	Product and Service Configuration, Distributed Reasoning, Personalisation, Knowledge Acquisition and Maintenance

Short title:	n.a.
Period:	07.01.2000 - 30.06.2003
Contact e-mail:	-
Homepage:	http://www.cawicoms.org/

Employees

Role

Time period

(internal)

Research staff

07.01.2000 - 30.06.2003

(external)

Research staff

07.01.2000 - 30.06.2003

(internal)

Research staff

07.01.2000 - 30.06.2003

(internal)

Research staff

07.01.2000 - 30.06.2003

(internal)

Project leader
Research staff

07.01.2000 - 30.06.2003
07.01.2000 - 30.06.2003

(internal)

Research staff

07.01.2000 - 30.06.2003

(internal)

Research staff

07.01.2000 - 30.06.2003

(external)

Research staff

07.01.2000 - 30.06.2003

Assignment

Organisational unit

Fakultät für Technische Wissenschaften

Categorisation

Project type	Research funding (on request / by call for proposals)
Funding type	Other
Research type	No research type selected
Subject areas	1108 - Informatics *
Research Cluster	No research Research Cluster selected
Gender aspects	0%
Project focus	Science to Science (Quality indicator: n.a.) Classification raster of the assigned organisational units: Institut für Artificial Intelligence und Cybersecurity
working groups	No working group selected

Funding

Funding program

Cooperations

Organisation

Address

Avenue Louise 331
BE - - -

Via Giuseppe Verdi, 8
IT - 10124 Torino

9 rue de Verdun
FR - - -

Stuhlsatzenhausweg 3
DE - - -

4 Advanced Communications Technology Centre Adastral Park Martlesham
GB - - -

IT - - -

Research activities

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Projects	No related projects
Publications	Integration of Distributed Constraint-Based Configurators Integration of Distributed Constraint-Based Configurators (2000) D. Jannach, M. Zanker, A. Felfernig, G. Friedrich 14th European Conference on Artificial Intelligence (ECAI'2000) - Configuration Workshop No Publisher selected to publication Integrating Knowledge-Based Configuration Systems by Sharing Functional Architectures Integrating Knowledge-Based Configuration Systems by Sharing Functional Architectures (2000) A. Felfernig, M. Zanker, D. Jannach, G. Friedrich 12th International Conference on Knowledge Engineering and Knowledge Management (EKAW'2000) No Publisher selected to publication Distributed configuration as Distributed Dynamic Constraint Satisfaction Distributed configuration as Distributed Dynamic Constraint Satisfaction (2000) M. Zanker, D. Jannach, A. Felfernig, G. Friedrich 14h European Conference on Artificial Intelligence (ECAI'2000) - configuration workshop No Publisher selected to publication Distributed Configuring Distributed Configuring (2001) D. Jannach, A. Felfernig, M. Zanker, G. Friedrich 17th International Joint Conference on Artificial Intelligence - Configuration workshop No Publisher selected to publication Towards Distributed Configuration Towards Distributed Configuration (2001) M. Zanker, G. Friedrich, D. Jannach, A. Felfernig Proc. 24th German / 9th Austrian Conference on Artificial Intelligence (KI-2001) No Publisher selected to publication Personalised customer interaction for the configuration of products and services in a supply chain, E-work and E-commerce. Novel solutions and practices for a global networked economy Personalised customer interaction for the configuration of products and services in a supply chain, E-work and E-commerce. Novel solutions and practices for a global networked economy (2001) A. Felfernig, M. Zanker, D. Jannach No Publisher selected to publication Knowledge Acquisition for building and integrating product configurators Knowledge Acquisition for building and integrating product configurators (2002) D. Jannach, A. Felfernig, G. Friedrich, M. Zanker PRO-VE'02, 3rd IFIP Working Conference on Infrastructures for virtual enterprises No Publisher selected to publication Multi-site product configuration of telecommunication switches Multi-site product configuration of telecommunication switches (2002) M. Zanker, C. Russ, A. Felfernig, G. Friedrich, D. Jannach Twentieth IASTED International Conference No Publisher selected to publication Contextual Diagrams as Structuring mechanisms for designing configuration knowledge bases in UML Contextual Diagrams as Structuring mechanisms for designing configuration knowledge bases in UML (2000) D. Jannach, A. Felfernig, M. Zanker 3rd Intl Conference on the Unified Modeling Language (UML'2000) No Publisher selected to publication Intelligent support for interactive configuration of mass-customized products Intelligent support for interactive configuration of mass-customized products (2001) A. Felfernig, G. Friedrich, M. Zanker, D. Jannach 14th International Conference on Industrial & Engineering Applications of Artificial Intelligence & Expert Systems (IEA/AIE) No Publisher selected to publication Exploiting Structural abstractions for consistency based diagnosis of large configurator knowledge bases Exploiting Structural abstractions for consistency based diagnosis of large configurator knowledge bases (2000) G. Friedrich, A. Felfernig, D. Jannach 14h European Conference on Artificial Intelligence (ECAI'2000) - configuration workshop No Publisher selected to publication Consistency Based Diagnosis of configuration knowledge bases Consistency Based Diagnosis of configuration knowledge bases (2000) G. Friedrich, D. Jannach, A. Felfernig 14h European Conference on Artificial Intelligence (ECAI'2000) No Publisher selected to publication The CAWICOMS Project The CAWICOMS Project (2001) G. Friedrich, M. Zanker, A. Felfernig, D. Jannach Arbeitskonferenz - Elektronische Geschäftsprozesse eBusiness Processes (EBP 2001) No Publisher selected to publication Web-based Commerce of Complex Products and Services with Multiple Suppliers Web-based Commerce of Complex Products and Services with Multiple Suppliers (2001) A. Felfernig, M. Zanker, D. Jannach, G. Friedrich to appear in Proceedings: Workshop Planen, Scheduling und Konfigurieren, Entwerfen No Publisher selected to publication Intelligent Interfaces for Distributed Web-based Product and Service Configuration Intelligent Interfaces for Distributed Web-based Product and Service Configuration (2001) M. Zanker, G. Friedrich, D. Jannach, A. Felfernig 1st International Conference on Web Intelligence (WI 2001) No Publisher selected to publication Customer-Adaptive and Distributed Online Product Configuration in the CAWICOMS Project Customer-Adaptive and Distributed Online Product Configuration in the CAWICOMS Project (2001) A. Felfernig, M. Zanker, G. Friedrich, D. Jannach 17th International Joint Conference on Artificial Intelligence - Configuration workshop No Publisher selected to publication Distributed Configuration as Distributed Dynamic Constraint Satisfaction Distributed Configuration as Distributed Dynamic Constraint Satisfaction (2001) G. Friedrich, D. Jannach, A. Felfernig, M. Zanker 14th International Conference on Industrial & Engineering Applications of Artificial Intelligence & Expert Systems (IEA/AIE) No Publisher selected to publication Hierarchical Diagnosis of large configurator knowledge bases Hierarchical Diagnosis of large configurator knowledge bases (2001) D. Jannach, G. Friedrich, A. Felfernig 12th Intl. Workshop on Principles of Diagnosis No Publisher selected to publication Configuration Knowledge Representation using UML/OCL Configuration Knowledge Representation using UML/OCL (2002) M. Zanker, G. Friedrich, D. Jannach, A. Felfernig Proceedings Fifth International Conference on the Unified Modeling Language - the Language and its applications UML'2002, Dresden, Germany No Publisher selected to publication Customizing the Interaction with the User in On-Line Configuration Systems Customizing the Interaction with the User in On-Line Configuration Systems (2002) M. Zanker, D. Jannach, A. Felfernig, G. Friedrich Proceedings 15th European Conference on Artificial Intelligence - Configuration Workshop, Lyon, France No Publisher selected to publication Distributed generative CSP framework for multi-site product configuration Distributed generative CSP framework for multi-site product configuration (2002) D. Jannach, G. Friedrich, M. Zanker, A. Felfernig 15th European Conference on Artificial Intelligence - Configuration Workshop, Lyon, France No Publisher selected to publication Personalised Configuration of Products and Services in Co-operating Markets Personalised Configuration of Products and Services in Co-operating Markets (2002) D. Jannach, M. Zanker Proceedings Sixth International Conference on Knowledge-Based Intelligent Information & Engineering Systems, Crema, Italy No Publisher selected to publication Personalizing on-line configuration of products and services Personalizing on-line configuration of products and services (2002) M. Zanker, A. Felfernig, D. Jannach, G. Friedrich Proceedings 15th European Conference on Artificial Intelligence, Lyon, France No Publisher selected to publication A Framework for Rapid Development of Advanced Web-based Configurator Applications A Framework for Rapid Development of Advanced Web-based Configurator Applications (2002) D. Jannach, G. Friedrich, M. Zanker, A. Felfernig Proc. 15th European Conference on Artificial Intelligence - Prestigious Applications of Intelligent Systems (PAIS), Lyon, France No Publisher selected to publication A joint Foundation for Configuration in the Semantic Web A joint Foundation for Configuration in the Semantic Web (2002) M. Zanker, D. Jannach, G. Friedrich, A. Felfernig Proceedings 15th European Conference on Artificial Intelligence - Configuration Workshop, Lyon, France No Publisher selected to publication Acquiring Configuration Knowledge Bases in the Semantic Web using UML Acquiring Configuration Knowledge Bases in the Semantic Web using UML (2002) D. Jannach, A. Felfernig, G. Friedrich, M. Zanker 13th International Conference on Knowledge Engineering and Knowledge Management EKAW02, Siguenza, Spain No Publisher selected to publication Semantic Configuration Web Services in the CAWICOMS Project Semantic Configuration Web Services in the CAWICOMS Project (2002) G. Friedrich, D. Jannach, M. Zanker, A. Felfernig The Semantic Web - ISWC 2002. First International Semantic Web Conference, Sardinia, Italy, June 9-12, 2002, Proceedings No Publisher selected to publication Semantic Configuration Web Services in the CAWICOMS Project Semantic Configuration Web Services in the CAWICOMS Project (2002) M. Zanker, D. Jannach, G. Friedrich, A. Felfernig Proceedings 15th European Conference on Artificial Intelligence - Configuration Workshop, Lyon, France No Publisher selected to publication Transforming UML domain descriptions into Configuration Knowledge Bases for the Semantic Web Transforming UML domain descriptions into Configuration Knowledge Bases for the Semantic Web (2002) D. Jannach, M. Zanker, G. Friedrich, A. Felfernig 15th European Conference on Artificial Intelligence -- Workshop on Knowledge Transformation for the Semantic Web KTSW 2002, Lyon, France No Publisher selected to publication UML as knowledge acquisition frontend for Semantic Web configuration knowledge bases UML as knowledge acquisition frontend for Semantic Web configuration knowledge bases (2002) M. Zanker, G. Friedrich, D. Jannach, A. Felfernig International Workshop on Rule Markup Languages for Business Rules on the Semantic Web, Sardinia, Italy No Publisher selected to publication Web-based Commerce of Complex Products and Services with Multiple Suppliers Web-based Commerce of Complex Products and Services with Multiple Suppliers (2002) G. Friedrich, A. Felfernig, M. Zanker, D. Jannach "E-Business Applications" - Technologies for Tomorrow's Solutions No Publisher selected to publication Wissensbasierte Technologien für die virtuelle Beratung von Fondsprodukten Wissensbasierte Technologien für die virtuelle Beratung von Fondsprodukten (2002) M. Zanker, A. Felfernig, D. Jannach, C. Russ BIT - Banking and Information Technology No Publisher selected to publication Web-based configuration of virtual private networks with multiple suppliers Web-based configuration of virtual private networks with multiple suppliers (2002) G. Friedrich, D. Jannach, A. Felfernig, M. Zanker Seventh Intl. Conference on Artificial Intelligence in Design (AID'02), Cambridge, UK No Publisher selected to publication Multi-site product configuration of telecommunication switches Multi-site product configuration of telecommunication switches (2002) C. Russ, M. Zanker, G. Friedrich, D. Jannach, A. Felfernig "Computing" An International Scientific Journal No Publisher selected to publication
Events	No related events
Lectures	Cooperative Configuration Agents supporting Supply Chain Integration of Configurable Products Cooperative Configuration Agents supporting Supply Chain Integration of Configurable Products A. Felfernig Boston, Massachusetts, USA since 10.07.2000 To Lecture An integrated deveopment environment for the design and maintenance of large configuration knowledge bases An integrated deveopment environment for the design and maintenance of large configuration knowledge bases A. Felfernig Worcester, Boston, Massachusetts, USA since 28.06.2000 To Lecture Conceptual Design for Configuration and Reconfiguration of Customizable Products Conceptual Design for Configuration and Reconfiguration of Customizable Products A. Felfernig Worcester, Boston, Massachusetts, USA since 27.06.2000 To Lecture Integration of Distributed Constraint-Based Configurators Integration of Distributed Constraint-Based Configurators A. Felfernig Berlin, Germany since 20.08.2000 To Lecture Contextual Diagrams as Structuring mechanisms for designing configuration knowledge bases in UML Contextual Diagrams as Structuring mechanisms for designing configuration knowledge bases in UML A. Felfernig York, U.K. since 03.10.2000 To Lecture Customer-Adaptive and Distributed Online Product Configuration in the CAWICOMS Project Customer-Adaptive and Distributed Online Product Configuration in the CAWICOMS Project A. Felfernig Seattle, WA, USA since 03.08.2001 To Lecture The CAWICOMS Project The CAWICOMS Project A. Felfernig Klagenfurt since 24.09.2001 To Lecture Configuration Knowledge Representation Using UML/OCL Configuration Knowledge Representation Using UML/OCL A. Felfernig Dresden, Germany since 03.10.2002 To Lecture UML as knowledge acquisition frontend for Semantic Web configuration knowledge bases UML as knowledge acquisition frontend for Semantic Web configuration knowledge bases A. Felfernig Sardinia, Italy since 13.06.2002 To Lecture Semantic Configuration Web Services in the CAWICOMS Project Semantic Configuration Web Services in the CAWICOMS Project A. Felfernig Sardinia, Italy since 12.06.2002 To Lecture Transforming UML domain descriptions into Configuration Knowledge Bases for the Semantic Web Transforming UML domain descriptions into Configuration Knowledge Bases for the Semantic Web A. Felfernig Lyon, France since 23.07.2002 To Lecture Semantic Configuration Web Services in the CAWICOMS Project Semantic Configuration Web Services in the CAWICOMS Project A. Felfernig Lyon, France since 22.07.2002 To Lecture Knowledge Acquisition for Building and Integrating Product Configurators Knowledge Acquisition for Building and Integrating Product Configurators A. Felfernig Sesimbra, Portugal since 02.05.2002 To Lecture